This post is syndicated from: Latest from AIIM.
Despite the critical role of end users, some organizations balk at the notion of user-driven email management. They ask whether it’s realistic for users to make classification decisions about each of their email messages. We’ll investigate these concerns and show not only how it’s possible for end users to incorporate email management into their normal work processes, but why it’s vital that they do so—and how end users themselves benefit from email management.
